Customer Experience Solutions

Customer loyalty happens when organisations work hard to deliver a dynamic and different experience for their customers. In order to make the customer experience easy and accesible, companies should meet with Their expectations.

We provide assistance to enhance your people both locally and globally.

TMI Turkey offers variety of trainin programs and customer experience learning solutions. You’ll find a snapshot of our programmes and processes below.

You'll find a snapshot of our programmes and processes below
CRM ALIVE
Translate the processes and technology into sales and service excellence!
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LEADING THE CUSTOMER EXPERIENCE (CX)
Deliver a dynamic and different experience for your customers!
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MANAGING THE CUSTOMER EXPERIENCE (CX)
Deliver world class Customer Experiences!
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MAPPING YOUR SERVICE RECOVERY PROCESS
Create the greatest degree of engagement and loyalty amongst our customers!
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OPERATIONALISING THE SERVICE PROCESS
Make the invisible visible by translating behaviour and sentiment into tangible devices for improvement!
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TAILORED SOLUTIONS

CONTACT US TO FIND OUT MORE.