ASSERTIVENESS & SELF-CONFIDENCE

ASSERTIVENESS & SELF-CONFIDENCE

Learning Outcomes:

At the end of the program the participants will;

• Review the importance of the internal and external control and influence modes using a questionnaire
• Establish a good first impression and how this positively influences everyone
• Apply their particular EI strengths more positively
• Use proven techniques that will enhance confidence in personal and professional situations
• Use techniques and skills to have successful negotiations both in their business and in personal life
• Use persuasion skills to get others to co-operate and achieve their objectives
• Review how self image is created, where it stems from and how it can be improved